# FAQ ## Is there any option to use Cryptovizor for free? We provide a free trial for 15 days with all the major features available. 12 different subscription offers are available after the trial expires. More info on the subscription bundles can be found [here](https://cvizor.com/pricing). ## What to do if the payment doesn’t go through? Please, ask for assistance in the [Telegram Chat](https://t.me/cvizor_eng). Technical support will take care of your case ## How to get in touch with us? Do not hesitate to drop a message to our admins in [Telegram Chat](https://t.me/cvizorchat). There also is a chat button in your Cryptovizor account. ## Who should consider using Cryptovizor? Cryptovizor is a perfect service for active traders. ## What are the main Cryptovizor advantages? Our service provides some tools to improve the quality of the technical analysis and decision-making process. It can be used to understand the market situation as well as a certain coin / token current situation. ## The bug has been found. What’s next? On Cryptovizor account page there is a chat button, where you can contact us. ## Is it possible to trade using Cryptovizor? No, Cryptovizor is designed as an analytics platform. ## Are there any tutorial materials? Yes, the full tutorial videos are available on our [youtube channel](https://www.youtube.com/channel/UCrFeHq_1nXqwh00aE9fevrA). ## Are the analytics objects saved in TradingView inside the platform? Yes ## How to understand the BTC delta data? Please, watch this [video](https://www.youtube.com/watch?v=Cr8X2RbNe30) explanation ## How to connect account to Telegram? There is a “Activate” button in your account page. ## We have a business proposal or partnership agreement. Whom to contact? #### Please, drop your offer to --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.cvizor.com/en/general/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.