# FAQ ## Is there any option to use Cryptovizor for free? We provide a free trial for 15 days with all the major features available. 12 different subscription offers are available after the trial expires. More info on the subscription bundles can be found [here](https://cvizor.com/pricing). ## What to do if the payment doesn’t go through? Please, ask for assistance in the [Telegram Chat](https://t.me/cvizor_eng). Technical support will take care of your case ## How to get in touch with us? Do not hesitate to drop a message to our admins in [Telegram Chat](https://t.me/cvizorchat). There also is a chat button in your Cryptovizor account. ## Who should consider using Cryptovizor? Cryptovizor is a perfect service for active traders. ## What are the main Cryptovizor advantages? Our service provides some tools to improve the quality of the technical analysis and decision-making process. It can be used to understand the market situation as well as a certain coin / token current situation. ## The bug has been found. What’s next? On Cryptovizor account page there is a chat button, where you can contact us. ## Is it possible to trade using Cryptovizor? No, Cryptovizor is designed as an analytics platform. ## Are there any tutorial materials? Yes, the full tutorial videos are available on our [youtube channel](https://www.youtube.com/channel/UCrFeHq_1nXqwh00aE9fevrA). ## Are the analytics objects saved in TradingView inside the platform? Yes ## How to understand the BTC delta data? Please, watch this [video](https://www.youtube.com/watch?v=Cr8X2RbNe30) explanation ## How to connect account to Telegram? There is a “Activate” button in your account page. ## We have a business proposal or partnership agreement. Whom to contact? #### Please, drop your offer to